Policy Statement

London Offices is owned and operated by Ask Officio UK Limited (trading as Officio).

Officio (“We”/”Us”) is fully committed to respecting your privacy and to protecting any information you provide to it. We treat both privacy and security as a priority and make every effort to ensure that all the information provided by you is protected. This Policy respects and protects the privacy of all visitors to this Website (“our Site”). This Policy explains how we collect information from you and how this information is then used. We hope that this will remove any concerns you may have about supplying information to us and make visiting the site a useful, productive and safe experience. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made.

Data Protection

We are registered in accordance with Data Protection legislation and will hold and use your personal data strictly in accordance with such legislation.

For the purpose of the Data Protection Act 2018 (“the Act”), the Data Controller is Officio of Pacific House, Relay Point, Tamworth, B77 5PA

Our nominated representative for the purpose of the Act is Liz Yorke mydata@askofficio.com

To view our fair processing notices, please visit https://askofficio.com/privacy

Data Collection

When you register on our site you will need to provide your name, telephone number, e-mail address, mailing address and contact information. When registered on the site, you will also have the option of submitting additional information to us. This allows us to have a better understanding of your needs and to tailor our service and communications to your individual requirements.

We may also collect and process the following data:

• if you contact us, we may keep a record of that correspondence;
• details of transactions you carry out through our Site and of the fulfilment of any information or service based requests.
• details of your visits to our site including, but not limited to, traffic data, location data, web blogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
• IP Address / MAC address when using the website

We need your name and details in order to answer your enquiry and we process this data with your consent. We will hold your personal data that we have collected to answer your enquiry for up to 3 years after answering you in case you have additional enquiries.

We need your IP address / MAC address for security reasons, this is a legitimate activity for a business we hold this data for up to 3 years.

We use your email address to send you our property details when you consent for us to do so. You have the right to unsubscribe to marketing at any time. If you choose to unsubscribe we will keep your name and email address on a suppression list so we don’t email you again by accident. We hold this data for 5 years. Keeping a suppression list is a legitimate activity for a business.

Monitoring of Telephone Calls and E-Mails

All Telephone calls (both inbound and outbound) and e-mail correspondence are recorded for training and monitoring purposes. Telephone call recordings are kept for 3 months and then deleted. By using such communication methods you are consenting to such activities taking place.

Sharing

Officio may, from time to time, contact you on behalf of external business partners about a particular offering relevant to your interaction with our service(s). In such cases, your personal information (e-mail name, address, and telephone number) is not transferred to the third party.

We may disclose your personal information to any member of our Group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in Section 736 of the UK Companies Act 1985.

We may disclose information provided by you to third parties for the purpose of completing any transaction, to process any associated administration, for general statistical purposes and for obtaining any relevant professional advice.

We may also disclose your personal information to third parties:

• in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• if we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use, or to protect our rights, property, or safety or those of our customers, or others. This includes exchanging information with other companies in organisations for the purposes of fraud protection and credit risk reduction.

Use of Information Collected

Data collected from visitors to our site seeking office accommodation is provided to parties providing such office accommodation in the geographical area specified by the visitor. Visitors to our site seeking office accommodation may be contacted directly by representatives of parties providing such office accommodation with information relevant to such visitor(s) search. Information may also be used to contact users for the purpose of research or customer service functions. Users may be deleted from e-mails lists at their request.

Our services may be co-branded and offered in conjunction with another company. If you register for or use such services, both we and the other company may receive information collected in conjunction with the co-branded services.

You may choose not to receive marketing material from us. You may also stop the delivery of future promotional e-mail following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.

Where We Store Your Personal Data

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, amongst other things, the fulfilment of your order, the processing of your payment details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by at any time by contacting us by e-mail.

Our site may, from time to time, contain links to and from the websites of our networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you wish to opt out of receiving future mailings from us generally are requested to contact us by e-mail on mydata@askofficio.com.

Access to Information

The Data Protection Act 2018 gives you the right to access information held about you. You have the ability to view, edit or delete your personal information by e-mailing Us on mydata@askofficio.com.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and where appropriate, notified to you by e-mail.

Cookies and IP Addresses

Our website uses cookies. A cookie is a piece of information that is placed on your computer which enables our site to remember information about a choice you make when you visit our site.

You are always at liberty to check your cookie files on your computer and delete any you do not want. Furthermore, you can generally set your computer to block cookies. However, if you select this setting, you may be unable to access certain parts of our site. Please note that our advertisers, partners and affiliates may also use cookies, over which we have no control.

We may collect information about your computer, including, where available, Your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users browsing actions and patterns and does not identify any individuals.

We may use your information for remarketing purposes. This is a way for us to connect with you, based upon your past interactions with the officebroker website. Third-party marketing vendors, such as Google, may be hired by officebroker to perform remarketing services. As a result, third-party vendors, such as Google, may show officebroker advertisements on sites on the internet that you access. Third-party vendors, such as Google, use cookies to serve ads based on a user’s prior visits to Officio website.

Any information collected is used only for remarketing purposes and will not be used by for any other purpose, unless explicitly stated.

Information Security

We have a committed Security Policy. We will retain copies of the information provided when you register on our Site. We implement a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

Reporting Misuse

We welcome Your comments regarding this Privacy Policy. If You believe that We have not adhered to this Policy, please contact the Operations Director, Liz Yorke:

Officio
Pacific House
Relay Point
Tamworth
B77 5PA