Collection of Data
When requesting assistance or access to our service on our site you will be required to provide your name, telephone number and e-mail address. You may also have the option to submit additional information. The information submitted will ensure that we have an understanding of your requirement and can adjust the office search service we provide accordingly with regards to communications and the information we provide.
Should you contact us, we may choose to keep a record of that and all subsequent correspondence; details of transactions you action through our site and any information or service based requests that follow. Details related to your visit such as, but not limited to, traffic data, location information and communication data.
Telephone and E-Mail Monitoring
As part of our training and monitoring, telephone calls and e-mail communications are recorded and by engaging with our service you consent to this taking place.
We do not sell, rent or lease user information to any third party unless explicitly stated. On occasion we may contact you on behalf of a third party in connection with your engagement with our service. If such contact occurs, the personal information held by us on you (telephone number, email address) will not be transferred.
As defined by section 736 of the UK Companies Act 1985, we may disclose your personal information with our Group, which includes our subsidiaries and our holding company and its subsidiaries.
To provide our service we may disclose the information you supplied to those third parties required for a transaction to be completed, for associated administration and statistical requirements connected to obtaining the relevant information and advice required.
Other circumstances in which your information may be shared with third parties:
Should we sell or buy any business or assets, in which case it may be necessary to disclose the personal information you supplied to the prospective seller or buyer of such business or assets.
In the event that we and / or all of our assets are acquired by transaction, in such an event such personal data will be transferred by ownership to that third party.
Should a legal requirement require us to share or disclose the personal data you submitted. This will include the sharing of data for the purpose of risk reduction and fraud protection activity.
Use of Information Collected
As part of the office search service we provide, the data submitted is provided to our office space providers within the geographical area identified by the website visitor. By making use of our service and submitting details the website visitor may be contacted directly or indirectly by those office space providers operating within the relevant search area. Users can be deleted from e-mail lists upon written request.
The office search service we provide may be co-branded and / or offered in collaboration with another company. By registering for such services we and the other company may gain access to the information submitted in relation to the co-branded service.
You can choose to not receive product, marketing or promotional material from us. You can also opt-out of product, marketing or promotional material from us delivered by e-mail. This can be activated upon written request.
Where We Store Your Personal Data
The data submitted by you to us is held on secure servers. Unfortunately data transmitted over the internet cannot be guaranteed as completely secure. As such we cannot guarantee that the data you submit to our site is completely secure and the submission of such data is done so at your own risk. Once submitted security features are in place to keep your data secure.
About Your Rights
You may request that we do not use the data you submit for the purpose of offline or online marketing activity. In the event that we intend to use the data you submitted for such activity we will inform you prior to collecting such data. We will also inform you prior to collecting such data if we wish to share this information with a third party. You can opt-out at any time by contacting us by email.
Your Access to Information
In accordance with the Data Protection Act 1998, you have the right to access the information held by us about you. This right provides you with the ability to view, edit or delete your personal information and this can be done at any time by contacting us and making the request. Such requests may and can be subject to a £25 fee to cover the costs of providing you with the information held by us.
Cookies and IP Addresses
Please be aware that you have the ability to check cookie’s stored on your computer or device and can delete or deactivate them as required. You can also alter the setting on your computer or device to block cookies but by doing so you may experience difficulties in accessing areas and features of our website.
The information we collect may include, but not exclusively, your IP address, your operating system, your internet browser and other system information. All the information collected is statistical and relates to browser actions and patterns but does not identify individual users.
The information collected may be used for remarketing activity and is an effective way for us to connect with you based on your interaction with our website. As part of this process marketing engagement may take place via third party providers such as Google. This activity conducted through these third party providers may result in advertisements related to our website appearing on subsequent websites that you access.
Any and all data collected by our cookies is used solely for the purpose outlined unless stated otherwise.
As part of our security activity we hold copies of the personal data you submit when engaging with our website. In addition we employ security measures to protect personal information submitted to us and the data is stored on a secure server only accessible by specific authorised employees.
We have a committed Security Policy. We will retain copies of the information provided when you register on our site. London Offices is part of the officebroker.com network, who implement a number of sophisticated security measures to ensure the safety of any personal information.